14bet handles your personal data with transparency and accountability, in full compliance with Brazil's General Data Protection Law (LGPD). Here you'll find exactly what we collect, why we collect it, and what rights you have as a data subject.
Our Commitment to Your Privacy
Before reading the full policy, these six points summarize the key principles behind 14bet's approach to user privacy.
14bet operates in full compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018). Every data processing activity has a defined and documented legal basis — we never collect more than what is necessary.
All data transmissions between you and the 14bet platform are protected by 256-bit SSL encryption — the same standard used by Brazil's leading banks, including Nubank, Itaú, and Bradesco.
You have the right to access, correct, port, restrict, or delete your personal data at any time. 14bet makes it easy to exercise these rights with no red tape, directly through our support channel.
14bet never sells or rents your personal data to third parties for commercial purposes. Data is only shared when necessary to operate our services or when required by law, always on a documented legal basis.
Through the 14bet app for Android and iOS, you can access privacy settings, manage cookies, and update communication preferences at any time — no need to contact support.
Your data is retained only for as long as necessary to fulfill the stated purposes or meet legal obligations. After account closure, retention follows the minimum periods required under Brazilian law.
Types of Data Processed
14bet collects only the data necessary to operate the platform, ensure security, and meet legal obligations. See the main types by category.
Your Rights under the LGPD
The LGPD grants concrete rights to all data subjects. See what they are and how 14bet makes it easy to exercise each one.
| Data Subject Right | What this means in practice |
|---|---|
| Data access | You can request a complete copy of all your personal data processed by 14bet at any time, free of charge. |
| Data Correction | If any of your information is incorrect or out of date, you can request a correction directly through support or via your account settings. |
| Data Deletion | You may request the deletion of your personal data. 14bet will fulfill the request unless required by law to retain the data for a specified period. |
| Portability | You have the right to receive your data in a structured, machine-readable format for transfer to another controller, in accordance with applicable regulations. |
| Withdrawal of consent | When processing is based on consent, you may withdraw it at any time without affecting the use of services already provided. |
| Right to object | You may object to processing based on 14bet's legitimate interest when you believe your fundamental rights override the stated interest. |
| Data sharing information | You have the right to know with whom your data has been shared and for what reason, at any time upon request. |
| Review of automated decisions | If an automated decision (such as a betting limit or account block) affects you, you may request a human review of the case through 14bet support. |
To exercise any of the rights listed above, contact 14bet's privacy team via live chat (available 24/7) or by email at contato@14bet.best. We will respond within 15 business days, in accordance with the deadline established by the LGPD.
Last updated: June 2026
By using the platform 14bet, you agree to the processing of your personal data as described in this Privacy Policy. Please read it carefully — you have the right to understand how your information is used.
The controller of the personal data processed in connection with the services of 14bet is the company that operates the platform https://14bet.best. For the purposes of this Privacy Policy, "14bet," "we," and "our platform" refer to the controller responsible for decisions regarding the processing of your personal data.
The 14bet processes personal data of Brazilian users in accordance with the Lei Geral de Proteção de Dados Pessoais (LGPD — Law No. 13.709/2018), the most relevant data protection legislation in Brazil. This policy also complies with other regulatory standards applicable to the online betting and gaming sector in the country.
The 14bet collects personal data in different ways throughout your experience on the platform. The main categories are:
Data provided directly by you:
Data automatically generated through use of the platform:
The 14bet uses your personal data solely for the purposes described below. We never process data for purposes incompatible with those stated here without notifying you in advance:
Each data processing activity carried out by 14bet has a specific legal basis, as required by the LGPD:
The 14bet does not sell, rent, or share your personal data with third parties for commercial purposes. Data is only shared in the following situations, always with a documented legal basis:
14bet does not sell your personal data to advertisers, data brokers, or any company not directly involved in providing the services you have contracted.
Some of the service providers used by 14bet may be located outside Brazil. When personal data is transferred to other countries, the 14bet requires these partners to implement data protection measures equivalent to those required by the LGPD, through specific contractual data protection clauses.
The 14bet prioritizes partners that operate in countries with data protection legislation recognized as adequate, or that follow international standards such as ISO 27001 and SOC 2. You can request information about specific international transfers through the platform's privacy channel.
The 14bet retains personal data only for as long as necessary to fulfill the stated purposes or applicable legal obligations. General retention periods are:
Once the applicable retention period expires, data is permanently deleted or irreversibly anonymized.
The 14bet uses cookies and similar technologies to enhance your experience, ensure platform security, and analyze service usage. The types of cookies used are:
You can manage your cookie preferences through the platform's settings panel or the mobile app. Disabling non-essential cookies does not affect access to the core features of the 14bet.
The security of user data is a non-negotiable priority for 14bet. The technical and organizational measures in place include:
Even with all of 14bet's security measures in place, your password and email access are your first line of defense. Never share your password. If you suspect unauthorized access, contact support immediately.
The services of the 14bet are intended exclusively for individuals aged 18 and over. The platform takes active measures to prevent minors from accessing or registering, including date-of-birth verification at sign-up and a KYC process requiring a government-issued ID.
The 14bet does not intentionally collect, process, or store personal data from anyone under 18. If we become aware that a minor's data has been inadvertently collected, that data will be deleted immediately and the account will be closed. Parents or guardians who believe a minor is using the platform should contact support immediately.
The 14bet makes it easy to exercise your rights as a data subject. For any request related to your rights under the LGPD, you can:
The 14bet will respond to rights requests within 15 business days, as per the timeframe established by the LGPD. In more complex cases, this period may be extended by an equal amount of time, with prior notice to the user.
If you believe your request was not adequately addressed, you have the right to file a complaint with the National Data Protection Authority (ANPD), the federal authority responsible for enforcing the LGPD in Brazil.
The 14bet may send communications about promotions, bonuses, new games, poker tournaments, and sporting events (such as the Brasileirão, Libertadores, and UFC) by email, SMS, or push notifications in the app — always based on your express consent.
You can withdraw your consent to receive marketing communications at any time:
Withdrawing marketing consent does not affect the receipt of essential operational communications, such as deposit and withdrawal confirmations, account changes, or security notifications — these continue to be sent on the basis of contract performance.
The 14bet has appointed a Data Protection Officer (DPO) responsible for serving as the communication channel between the company, data subjects, and the National Data Protection Authority (ANPD).
To contact the DPO at 14bet regarding any matter related to the processing of your personal data, privacy, or the exercise of rights under the LGPD, please use the following email: contato@14bet.best with the subject line "Data Protection Officer – DPO".
The 14bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation, data processing practices, or the services offered. Significant changes will be communicated in advance via your registered email or through a prominent notice on the platform.
The date of the last update is always visible at the top of this page's index. Continued use of the services of the 14bet after a new version of this policy takes effect constitutes acceptance of the changes. If you do not agree with the updates, please close your account before the effective date.
For any questions, requests, or complaints related to this Privacy Policy or to the processing of your personal data by 14bet, use the channels below:
Our support team responds exclusively in Portuguese and is fully prepared to handle any privacy or data-related matter clearly and efficiently.
Responsible Gambling
Just as 14bet takes care of your data, it also looks after your gaming experience. Responsible gambling tools are available to all users.
Set daily, weekly, or monthly limits directly in your 14bet account settings before you start betting.
Receive configurable usage-time alerts to stay aware of your activity on the platform.
Pause your account for 30, 90, or 180 days with a single click — or close it permanently, no hassle.
All 14bet services are exclusively for users aged 18 and over, with mandatory identity verification.
Your data protected under LGPD, deposits via Pix, and a bonus of up to R$ 500.00 on your first deposit.
Frequently Asked Questions